Shipping Policy
Deliveries, Tracking & Fees
United Kingdom & International Shipping Information
POLICY AND INFORMATION
SECTION 1A - UNITED KINGDOM SHIPPING
We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).
We ship all orders via EVIR & Royal Mail.
Free shipping applies only to United Kingdom orders and if the order value is above £50 (Fifty Pounds).
Although great care is taken to ensure all deliveries are dispatched in the allocated time period; in times of higher than normal order volume we hold the right to extend the 1-2 business day processing time.
SECTION 2 - INTERNATIONAL SHIPPING
All orders are shipped from Ireland.
Please Note: Antioxi processes orders including the price of shipping in the Euro's .
- INTERNATIONAL SHIPPING POLICY
We have a 1-2 business day handling time on processing and shipping all international orders, excluding weekends and public holidays (unless otherwise stated).
We ship with DHL and UPS, fast and reliable shipping services.
Shipping time will be displayed during checkout, next to the shipping option that is available. Please note that the transit time is displayed in business days (Monday to Friday) and are estimates only.
If during checkout you do not find your country on the list of shipping destinations, please contact us.
Please note: You may encounter a customs or duty fee when receiving your order if you are located outside of the UK. This is not in the control of Antioxi and this fee will be dependent on your country.
Please be advised that Antioxi is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.
Although we take great measures to ensure our products have a speedy transition through customs, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
Although great care is taken to ensure all deliveries are dispatched in the allocated time period; in times of higher than normal order volume we hold the right to extend the 1-2 business day processing time.
SECTION 3 - PROBLEMS WITH YOUR ORDER?
Please contact us, so that we can resolve any issues with your order. We will be in contact with you within 24 hours.
FAQ on Shipping
Please see our delivery estimates deidcated to any queries regarding shipping, tracking and fees.
1-2 Days handling
We have a 1-2 business day handling time on processing and shipping all orders, excluding weekends and public holidays (unless otherwise stated).
3PL Partner
All orders are shipped from ShipBob in (our 3PL partner), Ireland, via Tracked and Insured DHL delivery service.
Weekdays Shipping
Orders are shipped from Monday – Friday.
Although great care is taken to ensure all deliveries are dispatched in the allocated time period; in times of higher-than-normal order volume we hold the right to extend the 1-2 business day processing time.
We're proud that over 86% of orders arrive on time. However sometimes delays do happen, and in these cases, we ask you to please allow for an extra 2-3 days to receive your Parcel. Please use your Tracking number to Track your parcel or contact our help desk for assistance.
Shipping time
This will be displayed during checkout, next to the shipping option that is available. Please note that the transit time is displayed in business days (Monday to Friday) and are estimates only.
If during checkout you do not find your country on the list of shipping destinations, please contact us.
Please contact us, so that we can resolve any issues with your order. We will be in contact with you within 24 hours.
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