FAQs

Superfoods 

1. How Should my Superfoods be stored?

Store your Superfoods in a cool, dry place away from direct sunlight. Always ensure that you fully seal your pouch. 

2. Are the Superfoods Organic?

All of our Superfoods are organically grown and produced. 

3. Is it safe to consume Superfoods whilst Pregnant?

Superfoods offer great nutritional properties which are often very important during times such as pregnancy. However, always speak to your doctor before using/consuming a product.

 

Sustainable Protein | Edible Insects - Crickets

1. How should I store my Crickets?

Store your Crunchy Crickets in a cool, dry place away from direct sunlight. Always ensure that you fully seal your pouch. 

2. How should my Cricket Powder be stored?

Store your Cricket Powder in a cool, dry place away from direct sunlight. Always ensure that you fully seal your pouch. 

3. Where are the Crickets farmed

Our Crickets are farmed in Thailand

4. Do I need to be aware of any allergies?

Do not consume Crickets, if you have a crustacean allergy. 

5. Which farming practices are used?

We follow strict farming practices with our Crickets. The farm is GMP, HCCP, GAP and Thai FDA certified. 

6. Are your Crickets Gluten Free?

Our Crickets are Gluten Free, due to the fact that they are fed on a Gluten Free Diet. Our Crickets are also Gluten Free Certified. Always read the packaging as not all Cricket suppliers sell Gluten Free certified Crickets. 

7. How are the Crickets harvested?

Once the Crickets have reached the end of their natural life cycle, they are moved to a new section where the temperature of their surroundings is decreased. Once they have entered a sleep like hibernation called stasis, as a result of the drop in temperature, they are frozen. The Crickets thus simply fall asleep during the process.  

 

General

1. Is your Packaging Recyclable?

Currently our packaging is 100% recycle, inclusive of the label and transportation box we use. The only packaging pouch currently that is not yet recyclable is our Cricket Powder pouch. However, as soon as our current Cricket Powder pouches are done, we will be swapping over to a sustainable and recyclable packaging. We will keep you updated regarding this. 

2. Do you offer Wholesale?

Indeed we do! Simply contact us with your requirements and let's work together.

 

Returns 

If you are unhappy with the product you have received, you can return it to us in its original condition that you received it in and you will receive a full refund.